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Joint Commission Accreditation
St. Vincent's East is accredited by the Joint Commission on Accreditation of Healthcare Organizations. Joint Commission standards deal with an organizations compliance with the care, services, and treatment provided to patients in their care. Quality and patient safety are the focus of care, treatment, and services provided to patients cared for by St. Vincent's East.
Anyone having concerns about the quality of care or patient safety provided by St. Vincent's East, that the hospital has not addressed, is encouraged to contact the hospitals management through the Patient Representatives office at 939-7599. Hospital associates who may have concerns with quality or patient safety may contact Joint Commission on Accreditation of Healthcare Organizations directly. No disciplinary action or retaliatory action will be taken by the hospital against associates who report concerns to Joint Commission on Accreditation of Healthcare Organizations.
If the concerns can not be resolved through the hospital management and/or the Patient Representatives office, the public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-Accredited Healthcare Organization. Joint Commission’s Office of Quality Monitoring be reached either by calling 1-800-994-6610 or emailing complaint@jointcommission.org
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